Contact Us
We’d love to hear from you.
If you have any questions about our products, your order, or just want to share your story, feel free to reach out. We’re here to help.
📩 Get in Touch
Email: support@puzzleheartco.com
Response time: We usually reply within 24 hours (Monday–Friday).
📦 Order & Product Support
For questions about:
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Orders & shipping
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Recording or playback instructions
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Product issues or replacements
Please include your order number (if available) so we can assist you faster.
💬 Share Your Story
Our products are made to hold meaningful moments.
If you’d like to share how you used your voice card or what it meant to someone you love, we’d be honored to hear it.
🤍 Our Promise
We believe every message matters.
That’s why we take care of every order — and every customer — with patience and respect.
🕊️ Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT)